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COVID-19 update

02 November 2020

TEMPORARY CLOSURE

Despite our very rural location we are sorry to say that as we fall within the North East region we have been placed under tier 3 restrictions which means we are unable to open at this time.

We are extremely sorry that we can not put up the Christmas decs and light the fires to welcome our customers in the run up to Christmas. There will, apparently, be a review of the regulations on 16th December so we will see what happens.

Thank you to all of our customers, especially those who supported us during the few months that we have been able to open in 2020.

 

The Rose & Crown is a COVID-SECURE venue and we are working to these key principals in line with official guidelines:

Staff training all of our team have received training prior to returning to work on the special safety measures that we have in place and how to minimise risk. All staff are temperature checked on arrival for their shift.

Extra cleaning - on top of our usual high standards we have implemented an additional layer of cleaning that involves regular sanitisation of touch points throughout the property and in bedrooms there is a programme of sanitisation between guests.

Extra space - we have removed some tables and chairs from our restaurant and bar to have 1m+ spacing and have increased our outdoor seating.

Clean hands - we have sanitiser points throughout the guest areas and staff areas including an automatic unit at the main entrace.

Face coverings - these will be worn by our front house service team in line with current legislation which also states that customers should wear a face covering in public indoor areas when not seated.

Track & Trace- we have a system in place to record contact details of all visitors including the QR code sign for those using the NHS App.

 

Thank you.